Terms of service

Terms of Service

Welcome to Neatclub. These Terms of Service apply to purchases made through our online store.

Products and orders

We make every effort to display our products, colors, designs and product information as accurately as possible. Please note that colors may vary slightly depending on your screen settings and that minor variations may occur during the printing process.

We reserve the right to refuse or cancel an order where necessary, for example in the event of an obvious pricing error, product unavailability or suspected fraudulent activity. If we cancel an order after payment has been made, the amount paid will be refunded.

Prices and payment

All prices are displayed in the currency shown at checkout. Any applicable shipping charges will be displayed before you complete your purchase.

Payment must be completed using one of the payment methods available at checkout.

Shipping

Estimated delivery times are provided for guidance and may vary depending on the destination and circumstances outside our control.

Please make sure that your shipping information is complete and accurate before placing your order.

For more information, please see our Shipping Policy.

Returns, cancellations and refunds

Returns, cancellations and refunds are handled in accordance with our Return & Refund Policy and applicable consumer law.

Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.

Damaged or incorrect products

If your order arrives damaged, defective, misprinted or incorrect, please contact us as soon as possible at hello@neatclub.co and include photographs of the item where possible. We will review the issue and provide an appropriate solution.

Intellectual property

Unless otherwise stated, the designs, graphics, branding, photographs and other original content displayed on the Neatclub store are owned by or licensed to Neatclub and may not be reproduced, distributed or used commercially without permission.

Changes to these Terms

We may update these Terms of Service when necessary. The version published on our website at the time of your purchase will apply to your order, subject to applicable law.

Contact

If you have any questions about these Terms, please contact us at:

Neatclub
Email: hello@neatclub.co